Contact Us
Your premier online store for professional Japanese hairdressing and barber scissors. We're committed to providing the best quality haircutting tools for every budget.
📧 Email Support
support@japanscissors.com.au — fastest response
We aim to respond within 1–2 business days. For urgent matters (order changes, address updates), include "Urgent" in your subject line.
📞 Phone
Australia 🇦🇺: +61 0482 091 995
USA 🇺🇸: +1 302 405 4629
Japan 🇯🇵: +81 61 946 5642
Canada 🇨🇦: +1 807 770 9002
🌏 Shipping
We ship globally from Sydney & Brisbane (Australia), LA (California, USA), and Saitama (Japan) with FREE shipping anywhere in the world.
🇯🇵 Stock Update From Japan
Some Japanese scissor models are temporarily limited due to extended manufacturing lead times from our suppliers in Japan. New stock is arriving soon.
Before You Contact Us
Check if your question is answered here:
Frequently Asked Questions
Pre-Orders & Stock Updates
Returns & Exchanges
Scissor Care & Tension Guide
Shipping Information
Alternatively, fill in the contact form below and a team member will get back to you within 1–2 business days.
Chat with us on Facebook — no question is too big or small.